Last Updated: 12th June, 2026
Welcome to The Project Jugaad. This Privacy Policy explains how we collect, use, store, share, and protect information through our main website at www.theprojectjugaad.com.
By using this website, submitting a form, requesting a quotation, or contacting us, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, you should not use this website.
1. About This Privacy Policy
The Project Jugaad provides custom software development and IT-related services. These include web application development, mobile application development, AI-enabled software solutions, graphic design, voice assistant applications, QA and testing, infrastructure support, DevOps, cloud migration, content management, support, and maintenance.
This Privacy Policy applies only to our main website. In addition, we may operate separate portals, tools, products, applications, or subdomains, including Utilities and Furniture Billing. Those platforms may have their own privacy policies, terms, subscription rules, refund policies, or service-specific notices.
If you use a separate portal, its own policy will apply to that portal. However, this Privacy Policy will apply when you use our main website or contact us through it.
2. Information We Collect
We collect information that you provide directly to us. For example, you may share details when you submit a contact form, request support, ask for a quotation, discuss a project, or communicate with us.
This information may include:
- Name
- Email address
- Phone number
- Company or business name
- Project requirement
- Service interest
- Message or inquiry details
- Files, documents, or references shared by you
- Any other information you choose to provide
3. Information Collected Through Project Communication
When you discuss a project with us, we may collect information related to your business needs. This may include project scope, technical requirements, design references, website details, hosting details, credentials, third-party platform details, documents, images, content, and other project materials.
You should share only the information required for the project or inquiry. Also, you must ensure that you have the right to share any data, content, document, image, logo, credential, or third-party material with us.
4. How We Use Information
We use collected information for lawful and business-related purposes. For example, we may use it to:
- Respond to your inquiries
- Understand your service requirements
- Prepare quotations, proposals, or project discussions
- Provide custom software development and IT services
- Offer support, maintenance, and follow-up communication
- Improve website performance and user experience
- Protect the website from spam, fraud, abuse, and security threats
- Maintain records for business, legal, tax, and compliance needs
- Communicate service updates or relevant business information
- Enforce our Terms and Conditions
- Comply with applicable laws and lawful requests
However, we do not sell your personal information to third parties.
5. Contact Forms and Communication
When you submit a contact form, we use your details to respond to your request. We may contact you by email, phone, WhatsApp, or another suitable method, based on the details you provide.
In addition, we may keep inquiry records for follow-up, project reference, quality improvement, legal protection, and business administration. If your inquiry becomes a project, we may retain related communication as part of the project record.
6. Google reCAPTCHA
We use Google reCAPTCHA on this website to protect forms from spam, abuse, bots, and automated misuse.
reCAPTCHA may process technical and security-related information. This may include device details, browser details, interaction data, IP address, and other signals used to detect suspicious activity.
This processing helps us keep the website secure. It also reduces unwanted submissions and protects our systems from automated abuse.
7. Cookies and Similar Technologies
This website may use cookies or similar technologies. Cookies are small files stored on your browser or device.
We may use cookies to:
- Keep the website functional
- Improve website performance
- Understand basic website usage
- Improve navigation and user experience
- Protect forms and website features from misuse
- Support analytics, security, and technical operations
You can control cookies through your browser settings. However, some website features may not work properly if you block or delete cookies.
8. Analytics and Technical Tools
We may use analytics, hosting, security, performance, and monitoring tools to operate and improve this website. These tools may collect technical or usage-related information.
For example, such tools may help us understand page visits, device types, browser behavior, performance issues, spam activity, and security risks.
However, we use this information mainly for website improvement, security, troubleshooting, and business analysis.
9. Third-Party Services
We may use trusted third-party service providers to operate this website and support our business. These may include hosting providers, email services, analytics tools, security tools, cloud platforms, payment-related services, communication tools, and project support tools.
These providers may process information only as needed to provide their services to us. In addition, we expect such providers to follow suitable confidentiality, security, and data protection practices.
We are not responsible for the privacy practices of third-party websites, platforms, or tools that we do not control.
10. Sharing of Information
We may share information only when required for legitimate business, legal, or service-related purposes.
For example, we may share information:
- With service providers who help us operate the website
- With team members or consultants involved in your inquiry or project
- With third-party platforms required for hosting, deployment, testing, support, or communication
- When required by law, court order, legal process, or government authority
- To protect our rights, property, systems, users, clients, or business interests
- During business restructuring, merger, acquisition, transfer, or similar event
However, we do not allow third parties to use your information for their own unrelated marketing without proper permission.
11. Project Data and Client Materials
For project-related work, clients may share business data, user data, customer data, website content, images, documents, credentials, source files, or technical access.
We use such information only for project discussion, delivery, support, maintenance, troubleshooting, migration, deployment, or related services.
The client remains responsible for the legality, accuracy, ownership, and permissions of any data or material shared with us. Therefore, you should not share unlawful, unauthorized, sensitive, or unnecessary data.
12. Data Retention
We keep information only for as long as needed for business, legal, operational, tax, accounting, support, project, dispute, or compliance purposes.
For example, we may retain inquiry records, quotations, invoices, project communication, support history, and service records where needed.
When information is no longer required, we may delete, anonymize, archive, or securely restrict it, depending on our business and legal needs.
13. Data Security
We take reasonable steps to protect information from unauthorized access, misuse, loss, alteration, or disclosure.
For example, we may use access controls, secure hosting, technical safeguards, backups, monitoring, and internal controls.
However, no website, server, email system, or internet-based transmission is completely secure. Therefore, you share information with us at your own risk.
14. Your Rights and Choices
Depending on applicable law, you may request access, correction, update, deletion, or withdrawal of consent for your personal information.
You may also ask us questions about how we process your information. In addition, you may request that we stop certain communication where legally and practically possible.
To make a request, contact us using the details provided in this Privacy Policy. We may ask for verification before processing your request.
15. Children’s Privacy
Our main website is not intended for children. We do not knowingly collect personal information from children through this website.
If you believe that a child has shared personal information with us, please contact us. After review, we will take suitable steps as required by applicable law.
16. Cross-Border Processing
We may use service providers, hosting systems, cloud platforms, or tools located in India or other countries. As a result, your information may be processed outside your location.
Where applicable, we take reasonable steps to protect such information during transfer and processing. However, privacy laws may differ from country to country.
17. External Links
This website may contain links to third-party websites, platforms, tools, or resources. We provide these links for convenience only.
However, we do not control third-party websites or their privacy practices. Therefore, you should review their privacy policies before sharing information with them.
18. Trademarks and Website Content
The Project Jugaad name, logo, service names, website content, graphics, designs, and related materials may belong to The Project Jugaad or its licensors.
Other names, logos, product names, service names, and trademarks may belong to their respective owners.
19. Legal Compliance and Protection
We may use, retain, or disclose information when needed to comply with applicable law, legal process, government request, or court order.
In addition, we may use information to protect our rights, enforce our Terms and Conditions, investigate misuse, prevent fraud, respond to security issues, or protect our systems, clients, users, and business interests.
20. Changes to This Privacy Policy
At our discretion, we may update this Privacy Policy from time to time. When we update it, we will revise the “Last Updated” date on this page.
Your continued use of the website after any update means that you accept the revised Privacy Policy.
21. Governing Law
The laws of India govern this Privacy Policy.
For privacy-related questions, requests, or grievances, you may contact us using the details below.
22. Contact Us
For any questions about this Privacy Policy or your personal information, you may contact us through the details below.
The Project Jugaad
Website: www.theprojectjugaad.com
Email: info@theprojectjugaad.com